Customer Service Associate

Location: 
Glasgow/Dunbartonshire
Job reference: 
SM025
Selected Hours: 
Full-time
Contract type: 
Permanent
Category: 
Office

Topstaff have an immediate requirement for Customer Service Associates to work with our client, a prominent leader within their industry. 
We are seeking career minded individuals who are driven and want to make a positive influence with this prospective employer.
 
Do you have what we are looking for?
• Ambition
• Self-Motivation
• A proactive mind-set
• Enthusiasm
• Empathy
• Passion & drive to succeed
 
Have we piqued your interest? If so, here is an overview of the role in a nutshell:
• Deliver all aspects of customer service consistently and to the highest of standards
• Recognise and ascertain potential cross-selling opportunities through effective relationship building with customers
• Expedite customer concerns, issues or complaints to a satisfactory conclusion
 
The key qualities we look for are the ability to build rapport with customers, excellent verbal and written communication skills and excellent organisational skills.  In addition you will have a strong work ethic, be target driven and be self-motivated. 
 
You will be joining a growing business that has grown year on year within their market sector.  You will be developed and nurtured to ensure your progression throughout your career with the company.  They want you to grow with them, so your success is their success.

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